Microsoft Programs & Incentives Manager

About the role

To provide support to the Chief Partner Officer (CPO) in managing the process and transactional elements of Transparity’s Microsoft partnership. The role is key as part of our ongoing growth to ensure consistency across all facets of our partnership. The primary purpose of this role will be to incrementally increase the amount of incentives, funding programs and customer attach we achieve across our customer base.

This person will act as the primary point of contact for our sales team for Microsoft incentives, funding programs and licensing. They will also be required to work closely with our finance team on all aspects of Microsoft invoicing. A key part of this role will be providing Microsoft with regular forecasting updates along with managing our Microsoft Partner Centre portal which includes areas such as – incentives, Microsoft referrals, pricing and Microsoft support tickets.

In addition this role will include managing the ongoing partnership with key Microsoft contacts and ensuring we develop existing and build new relationships with Microsoft contacts. The successful candidate will be expected to interface with Microsoft and represent our business in the relevant forums along with helping support the delivery of our Microsoft Relationship Strategy.

Your main responsibilities will include (but are not limited to):

Microsoft Partnership

• Managing the following elements of our Microsoft partnership;
  • Partner incentives – Claiming Partner of Record (CPOR), Partner Admin Link (PAL) & Cloud Provide (CSP)
  • Partner funding programs – Build Intent Workshops, Azure Migration & Modernisation Program (AMMP), End Customer Incentive Funding (ECIF)
• Support the FastTrack manager to increase CPOR registrations and incentives
• Support the Chief Partner Officer to manage all administrative aspects of our Microsoft partnership
• Provide regular updates to internal staff on Microsoft program and incentives changes

Sales & Marketing

• Be the primary point of contact for our sales team for Microsoft incentives and programs
• Provide Microsoft licencing support to our sales team and customers, including CSP pricing updates
• Support the sales team to increase customer attach rates across the incentive and funding programs
• Regular updating of sales opportunities in Microsoft partner centre
• Support the marketing team with MDF funding claims, POE and CO-OP claiming process

 Finance & Forecasting

• Support the finance team with Microsoft invoicing and payments
• Process and report on monthly incentive payments (e.g CPOR)
• Provide regular forecast reports Microsoft contacts as required

About you and what we’re looking for:

• Must have experience of managing Microsoft Partner Centre
• Must have experience of working within the Microsoft partner ecosystem
• Must have experience selling the Cloud Solution Provider (CSP) licensing program
• Must have high level of IT proficiency
• Must have good communication skills
• Must have good organisational skills
• Must have the ability to build and manage relationships with vendors (e.g Microsoft)
• Desirable for candidate to have achieved one or more of the Microsoft Fundamentals certifications
• Desirable for candidate to have an existing network of Microsoft contacts

About us

Transparity is a fast-growing IT company focusing on Microsoft Cloud based solutions.  Our culture has an enviable reputation in the industry which we work hard to maintain.  We are focused on creating an inclusive environment where our employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners.  Therefore, first and foremost we recruit with our cultural fit in mind.

Sound good? If you’re interested in joining our journey, simply email your CV and covering letter to careers@transparity.com.